Commonwealth of Kentucky
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FOR TECHNICAL ASSISTANCE WITH MOVEit/FTP

Commonwealth Employees should use the IT Support portal, Support Catalog, MOVEit Access Request
https://heat.ky.gov

Non-Commonwealth third parties should contact the Commonwealth Service Desk. Commonwealthservicedesk@ky.gov and cc: COTMOVEITFTP@ky.gov. Or call 502-564-7576.

In the request for assistance please include the following -- username (usually an email account), telephone number, and a detailed description of any errors or messages received.

Thank you,
Commonwealth MOVEit/FTP Team
IT Support Portal
Contact
Main Contact(s): Commonwealth Service Desk
Email Address: CommonwealthServiceDesk@ky.gov
WARNING: Messages sent to this address may not be encrypted. Use Ad Hoc Transfer, a secure web form or other secure channel if your inquiry is sensitive.
Phone Number: 502-564-7576
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